Privacy Policy

 

Privacy Policy for Absolute Skin Aesthetics

Effective Date: 1/11/2024

Absolute Skin Aesthetics is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our clinic, use our website, or engage in any services we offer. Please read this policy carefully to understand how your data will be handled.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email, phone number, date of birth.
  • Health Information: Medical history, treatment preferences, skin conditions, allergies, and any other health-related information necessary for providing personalized aesthetic treatments.
  • Payment Information: Credit card details, billing address, and transaction history for booking treatments or purchasing products.
  • Usage Data: Information on how you use our website or mobile apps, including IP address, device type, browsing behavior, and pages viewed.
  • Appointment Data: Dates, times, and details of your appointments with our clinic.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Services: To offer consultations, treatments, and aesthetic services that are tailored to your needs.
  • To Communicate with You: To confirm or reschedule appointments, send reminders, and provide follow-up care.
  • To Improve Our Services: To enhance the patient experience, including collecting feedback and improving our treatments and service offerings.
  • To Process Payments: To facilitate payment transactions securely.
  • Marketing Communications: With your consent, we may send you promotional materials, newsletters, or updates about our services. You can opt out of these communications at any time.

3. How We Protect Your Information

We take the protection of your personal data seriously and use appropriate technical and organizational measures to safeguard it, including:

  • Secure servers and encrypted communications.
  • Limiting access to personal information to authorized personnel only.
  • Regular reviews of our data security practices to ensure compliance with privacy laws and industry standards.

4. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us with services such as payment processing, email communications, or appointment management.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal processes.
  • Medical Providers: If necessary, we may share relevant health information with your other healthcare providers, with your consent, to coordinate care.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data, subject to legal or contractual obligations. We cannot comply with a request for erasure of your medical records and must hold them securely for at least eight years.https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/
  • Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the "unsubscribe" link in emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience and gather analytics. These tools help us understand how visitors interact with our site, allowing us to improve functionality. You can control the use of cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, and resolve any disputes. If you wish to have your information removed from our records, please contact us, and we will take appropriate steps to comply with your request subject to legal or contractual obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the "Effective Date" at the top of the policy will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Absolute Skin Aesthetics

T: 07974740242
absoluteskinaesthetics@gmail.com